Order Cancellation Policy
All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. Once an order is placed we incur irreversible fees and are unable to do so free of charge. We strictly adhere to the following cancellation policy:
- All online orders will incur a $10.00 cancellation fee.
- Refunds will be refunded to the original form of payment.
All in stock items are shipped within 48 hours from date of purchase unless personalization is required. Orders placed on Friday will be processed and shipped the following Monday. If there is an issue with your purchase, you will be contacted by our office prior to shipment.
Sometimes additional shipping fees will apply. If this occurs, you will be contacted for the correction fee before the order has shipped.
Non-personalized forms and products may be returned within 10 business days of shipment for full refund, less cancellation fees and shipping cost which are the responsibility of the customer.
Personalized forms and products are not eligible for return. We require pre-approval of personalized materials to assure that the information is correct before printing.
Educational materials may NOT be returned.